Frequently Asked Questions
Everything you need to know about the KULT NOIR experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that limited edition drops may have specific return restrictions noted at checkout.
How do I care for my KULT NOIR pieces?
To preserve the integrity of our high-quality fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid direct heat on graphic elements.
Do you offer international shipping?
Yes, KULT NOIR ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination and local customs regulations.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your collections limited edition?
Most of our seasonal collections are produced in limited quantities to ensure exclusivity and reduce waste. Once an item is marked as 'Sold Out,' it is unlikely to be restocked.